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Return and Exchange Policy
We will gladly accept any unworn, unwashed merchandise with original tags within 15 days of purchase for a refund or an exchange.
No Question asked return policy Sale item Can Also be Return.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Customer needs to return the products-delivery At his own expense to our address.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 7 working days after receiving the return products.
- Any item that is returned more than 15 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: info@sketchfashions.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: info@sketchfashions.com and send your item to: Sketch Fashions, Warehouse at floor milla galla near nawab chowk, amanat town, Gujranwala.
Shipping returns
To return your product, you should mail your product to: Sketch Fashions, Warehouse at floor milla galla near nawab chowk, amanat town, Gujranwala. .
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@sketchfashions.com for questions related to refunds and returns.